Systems Architecture and Design

Identifying and building a system’s architecture to best facilitate the business requirements, both for now and in the future, is paramount to establishing a scalable and supportable solution that saves time and money

Gabriel Merchant offers:

  • Services Orientated Architecture (SOA); object and component-based solutions to provide information flow within distributed systems; defining and standardizing architectural layers and interfaces e.g., subscription based real-time; file-based batch oriented; database replication etc. and resolution through strategic change management
  • Global, multi-platform integrated solution(s) for a resilience and scalable IT architect

Good systems architecture allows the seamless delivery of data/information around your organization and provides you with a tool that facilitates advantageous business decision making. Additionally, systems architecture analysis and design enable solutions that comply with both your business vision and future systems roadmap.

Application Development

Strategic systems development is an important and necessary change in any organization to keep pace with the information age and its strategic advantages.

Gabriel Merchant provides:

  • Collaborative and Agile (JAD, RAD, RUP) method of systems design and development, providing feature-by-feature, iterative delivery of strategically developed solutions; encouraging user feed-back early and defining quality and agreed standards sooner. Comply with the SDLC process to ensure control and client governance
  • Develop green-field; replace tactical or enhancements to existing IT systems, across Windows and Unix platforms, using a range of development languages, e.g. C/C++; Java; VB/VBA; C#; HTML/Perl/CSS/XML; SQL (Oracle, SQL Server, Sybase) etc.

Strategic systems development enables the seamless integration into the business processes of an organization, by supporting and providing consistency of efficiencies throughout the business services. Building automated solutions, using strategic approaches to systems design and development, reduces inevitable human errors in business processing and increases auditing and controls to improve quality of service towards clients.

Testing and Quality Assurance

The quality of any delivered solution has a direct impact on your business, in both time and money, because poorly developed software costs more to use, support and eventually fix.

Gabriel Merchant offers:

  • Test planning including test strategy definition and scripting based on user requirements and specifications
  • Test Script execution, defect tracking and reporting
  • Unit testing, systems testing, integration testing, regression testing and UAT support

Testing that a solution has reached an agreed level of quality, meeting stakeholder expectations and implied requirements, is key to assessing if the investment in a solution is reasonable.

App Support & Tech Help Desk

Bespoke Application and Technical Help Desk support helps provide a service that you can rely on and is available 24/7 to address any issues that may arise.

Gabriel Merchant can deliver:

  • Application Support and Technical Help Desk (24/7)
  • Individually focused support of both systems and manual business processes
  • End User and Systems Development Team support
  • IT Infrastructure configuration and management e.g. software distribution; remote server support
  • User authorization and security including asset management and tracking support
Today businesses have greater and greater reliance on their systems and applications to enable their work force to operate in an effective and productive manner. Any time lost by staff on unresolved application and technical system issues, has a potential knock-on effective to any competitive edge in a fast-moving world.
Therefore, having a 24/7 support team you can rely on is critical to maintaining an efficient business.