Financial Services and Operational Support
Front-office, client-facing departments are responsible for revenue generation with support being provided by back-office departments ideally geared for revenue protection. Gabriel Merchant provides uncompromising and seamless support to manage the operational business needs of organizations in the financial services sector.
- Trade Capture + Execution Support – Dealing desk support and middle office functional, including daily PV and P&L valuations
- Settlement and Cash Processing Support – CREST (model A), International and Derivatives settlement, together with multi-currency end-investor payment processing both electronic and cheques
- Reconciliations – Stock and Cash; Product Control and Bank Reconciliations
- Asset Services Support – identification and handling of dividends, coupons, unit trust income and corporate actions
- Reporting Services – Management Reporting; Client Reporting; BoE and FSA Reporting
- Data Entry and Management – Client, Trade and Instrument data entry and static data management
- Enabling our clients to scale up or down the resources required to fulfill a service in a fast-changing world
- Free our clients from service support tasks and allow them to concentrate on their core revenue generating activities
- Services tailored to our client’s individual requirements, beginning with a needs and efficiency analysis, followed by a collaborative selection of those processes suitable for cost efficient migration and support
Supply Chain and Logistics Support
Responding to a client’s request(s) in a timely and responsive manner is important to client acquisition and retention. Customer Relationship Management (CRM) systems and solutions assist in providing the mechanics for dealing with client relationship management, from inception to delivery.
Gabriel Merchant offers:
- Front-Office sales support (client contact capture and tracking)
- UK Onshore Contact Centre and Support
- Order to Cash Operational processing
- International Logistics Organisation and Tracking (forward and reverse)
- Research support for sales analytical, product market entry and global trade intelligence gathering
- Marketing campaign support
- Custom-made CRM solutions through IT developed systems and processes
- Data entry, migration, access and cleansing
- International trade compliancy and customs clearance documentary requirements
- Reporting: Management Information
With GM’s support and services at your disposal, you can concentrate on deepening customer relations and focus on producing your goods and services, leaving us to help you meet your supply chain needs and delivery commitments towards your customers.
Payments and Banking Support
Managing the flow of cash, both into and out of a business, is critical to its survivability and growth – especially during recessional periods when a firm’s liquidity is vital to its credit and reputation worthiness.
✓ Payments and receipts (cash operations) for both intra-company and external
✓ Treasury and banking management, including cross-currency strategy implementation
✓ Payroll processing and support, so employees are paid on time
✓ Management Information and Cash flow Analysis (current and future)
Additionally, GM helps organizations to focus their investments of time, talent, energy and money on delivering the value wanted by customers. By analyzing cash inflows (revenue generation activities) and cash outflows (revenue spending activities), organizations can find ways to increase cash inflows.